All Taels pieces are designed in Sydney, Australia and manufactured from our international supplier using ethically sourced materials. They are then quality checked by our in-house jeweller based in Sydney.

At Taels, our products are all made from ‘sustainable gold’, which adheres to the World Gold Council Industry Standards.

With our 40+ year experienced jewellery, we strive to deliver the best quality so you can create your Tael.

We exclusively offer 18ct solid gold due to its durable, timeless and hypoallergenic nature! Learn more about the different types of gold here.

Absolutely not! Our jewellery exclusively features solid gold (no vermeil or plated gold) to guarantee durability for daily wear. Feel free to keep them on during showering, swimming, sleeping, or working out. Our pieces maintain their shine and won't tarnish, allowing you to wear them around the clock. To learn how to keep your pieces shining, learn more on our care guide.

Solid gold is a high-quality, pure metal throughout, offering durability and longevity. Gold plated pieces are made of a cheaper metal coated with a thin layer of gold, while gold filled items have a thicker layer of gold bonded to a base metal. For more detailed information, visit our Metal Guide page.

Yes, our jewellery is made-to-order, with a production and shipping estimated time of 6-8 weeks.

Yes, we can offer engraving for a fee (unless stated). If you're interested in adding a personal touch to your piece, please reach out to us directly, and we'll be happy to assist you with your engraving request.

Proper care ensures your jewellery stays beautiful for years to come. Check out our 'Care Guide' page for expert tips and tricks on cleaning and maintaining your precious pieces.

As each piece is made to order, we are unable to offer returns for refunds or exchanges for change of mind or incorrectly purchased items.

For more information, please see our shipping and returns page.

Absolutely, we provide a repair service for the majority of our Taels pieces. Please see our Services page for more details.

As majority of our pieces are crafted to order overseas, it will take approximately 6-8 weeks to arrive at your door.

Unfortunately, we're unable to accommodate urgent requests due to manufacturing limitations.

We are now offering shipping internationally! Please see Shipping & Return Policy for details.